asinine espn bar management

Hmmm … So, we went to the ESPN bar on the Boardwalk Disney in Orlando and expect just some typical bar food and a drink before going home and back to bed just after midnight last Thursday evening and we got probably the worst service ever.

The greeting we got something to the tune of there is no food service. You can only order drinks. At first, we were thinking about just leaving, but then decided what the heck. We might as well. So, one guy asks what some of the beers were. The waiter says, “it’s a beer”. He couldn’t give a better description for any of the beers! One guy orders a Jamison neat (no water, no ice). What’s is that? Shouldn’t you know if you’re a waiter? Oh well. No big deal.

I order the “Zone” drink, but asked for a shot of rum in in. I got the drink without rum in it. The person next to me ordered a milk shake. She got a drink with cream and shaved ice. Another guy ordered 2 drinks. He ordered the Zone and a beer. When he asked what kind of beers they were (menu just had names on it), the waiter responded with something like “it’s a beer.” When the drinks came, he just got the beer. When he asked for the waiter to get his other drink, the waiter said, “no, you didn’t [order the 2 drinks]” and he added that he couldn’t go back because the bar was closed and that the bartender was pissed that he even took the order.

When the check came, I was charged 6.50 for the rum. We called the waiter back and told him this and told him that there wasn’t rum and that he could taste it if he wanted to. He declined to taste it. He then brought his manager. The manager then argues with me and says that the recipe called for rum. The drink was special order – it wasn’t even on the menu! How could they have a recipe!?

The waiter said i should’ve told him there was a problem with my drink before the check came, but the bar was closed immediately after drinks were served! What was he going to do? Go back to the bar!? He told us that he couldn’t do that!

Later, the manager said that he was willing to take the drink off, but that we couldn’t tell him that he didn’t make the drink right while neither of them were willing to taste the drink.

They just took off the $6.50. They didn’t take off the whole drink like they said. They also charged an 18% gratuity as well!

So atop of that, we had to pay a very undeserved 18%!

The Evolve Showerhead WON’T save you an ounce of water!

My friend Larry Adkins reviews shower heads online, and he says it’s not EXACTLY a scam. It just won’t save you any water if you’re not the type that turns on the water and walks away. It must have either a timer or a temperature gauge (not sure which) that just slows the water down to drops after a little bit of time so that you can just go and flip the switch when you’re ready to go and shower. If you’re one that waits for the water to warm up in the shower, you will save no water whatsoever.

DSL Extreme really, really sucks…if your service goes out.

Well, the service is great if it’s working. If you look at my hosting provider, it’s DSL Extreme. My service was down for almost the entire month of July because DSL Extreme technical support was incompetent enough to solve my problem. Their technical support was giving me the runaround and passing me off to billing and the left hand was totally not talking to the right. It was partially AT&T’s fault, but I was paying DSL Extreme, not AT&T and I couldn’t talk to AT&T directly.

Wednesday – call from billing saying it’s been disconnected and I should get an email for an activation date within 48 hours. Not the actual activation, but an activation date. Billing says that I won’t get credit for any of the down time because I lost line share and that I should be contacting AT&T for credit because it was them that disconnected my line and that it’s in the “Terms and Conditions” that I am supposed to have the line available the whole time. How do I know this is true? I didn’t lose dialtone myself. At least not that I’m aware of.
Here are a couple of typical technical support chat sessions:
Michelle:
Thank you for calling DSL Extreme. My name is Michelle. How may I help you?
uslacker99:
please check on the status of my service – Alton Yu 415-239-xxxx
Michelle:
Jsut a minute please
Michelle:
We finalized the disconnect on 7/15, it takes 5 days for the line to clear and then we can place the reconnect order
uslacker99:
I didn’t get an activation date
Michelle:
Is there anything else that I can help you with?
uslacker99:
Should I not have gotten an activation date?
Michelle:
We have not set the activation date yet
uslacker99:
I was told I should’ve had it 24-48 hours
Michelle:
until we can place the order for reactivation, we will not have a date
uslacker99:
ok
Michelle:
We will email you with the activation date
uslacker99:
is there any way to expedite this?
uslacker99:
I haven’t had service for 2 weeks.
Michelle:
Unfortunately there is not a way to speed up the process
uslacker99:
Are you sure?
uslacker99:
Is there an escalation process?
Michelle:
I am sorry but there is not a way
uslacker99:
You’re positive that there’s no faster way?
Michelle:
We are processing it as fast as we can
uslacker99:
Can I have your word on that?
Michelle:
We are moving as fast as we can
uslacker99:
okay then.
Michelle:
Is there anything else that I can help you with?
uslacker99:
nope

———————
7/22
Jeff:
Thank you for calling DSL Extreme. My name is Jeff. How may I help you?
uslacker99:
please check on the status of my service – Alton Yu 415-239-xxxx
uslacker99:
this is the 18th day I haven’t had service 🙁
Jeff:
there is an open Trouble Ticket,
Jeff:
I show account active
uslacker99:
it’s not active. it’s not working
Jeff:
what is the status of the light on your modem?
uslacker99:
last time i looked, it was blinking green.
Jeff:
kk, let me transfer you to our Tier 2 technisions
Jeff:
Ticket#: 3121480
Jeff:
this is your Trouble Ticket, one moment please…
uslacker99:
there should be a disconnect/reconnect going on with billing. they said it was disconnected last tuesday, but no word as to when it would be reconnected.
Jeff:
kk, our Tier 2 tech’s should be able to see what the status is..\
Jeff:
one sec please
Jeff:
Has transferred you to:
Chat Session Ended, Goodbye. (5010)